Charlotte Dog Sitters & Cat Sitters
Our in-home pet sitting service will keep your pet happy, healthy, and loved while you're away.
We will continue your pets' normal care routine, including all of their normal daily needs.
● Feeding ● Water bowl cleaning and refreshing ● Medication ● Dog walking/potty breaks ● Indoor playtime ● Backyard playtime ● Litter box scooping ● Crating ● Alarm/security system (dis)arming● Home care (rotating blinds, watering plants, taking trash in & out, etc) ● Report cards & photos after every visit● We handle all but bathing, nail trims, training, trips to dog parks, or any cleaning other than cleaning up after pets
Pet sitters you can count on, especiallyduring the holidays
Available 365 Days a Year
When it comes to your pet, we don't take any days off!
24/7 Emergency Coverage
When duty calls, we are always there to answer.
Bonded and Insured
Nothing says "covered" like a Little Friends pet sitting appointment.
All New Clients Receive 20% OFF
Experience the easiest pet service scheduling system in the greater Charlotte area. New clients can enjoy 20% off their first service request. Enjoy the comfort of a trusted, reliable pet care service with professional dog walking, pet sitting, and more at the touch of a screen!
* Offer can include entire first service booking, up to 10 appointments. Offer can only be used once. Use the code “NewClientPromo” at checkout.
10-PACK
20-PACK
Pricing Exceptions
Holiday Surcharge
All visits scheduled on a holiday day will include a $5 holiday surcharge per visit. Our holiday days include the day before, day of, and day after: New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.
Meets & Greets
New clients will be offered ONE free in-person or phone new client consultation prior to your first scheduled service. Any additional in-person meet & greets will include a $6 fee and phone meet & greets will include a $3 fee.
Late Booking Fee
We understand last minute visit requests come up. However, so that we may have time to locate an available sitter/walker, we ask that all visits requested are scheduled in TTP 48 hours prior to the visit. The extra cost for any service scheduled with less than 48-hour notice is $7.
You could say we're...sitting on some serious experience
3200
— Clients served since 2010
6550
— Pets cared for
150,000
— Total visits in Charlotte, NC
365
— Working days a year
We love all of our Charlotte pet parents
Pet Sitting with Little Friends is Easy
We’re passionate about providing kind, reliable care for your best friend. Plus, we give you access to your pet while you’re away, and setting up is simple.
Register online to create your profile
Complete our easy intro form to get registered.
Meet with your pet sitter or dog walker on your terms
Meet your pet sitter or dog walker in person, on the phone, or by video call.
Receive GPS tracking, picture updates, a report card, and texts about your pet!
Being away from your pet can be stressful. We give you pictures, a report card, and open text communications with every visit so you always know how your pet is doing.
Stories from our happy customers
"Highly recommend Little Friends. We booked them last minute, and they were quick to respond and help us out. Christian, Kali, & Monique were super professional took great care of our two dogs. We got updates and pictures with each of their visits! Our dogs seemed to love having them! We will be using them again!"
August 2021
Kelly W.
"We have been using Little Friends for years to take care of our pets when we go out of town. All of the sitters are friendly and provide loving care for our pets. We look forward to see the pictures that they send with each visit, it really provides a great sense relief. Thanks to all the caring pet sitters at Little Friends!"
December 2020
Donna M.
"I booked Little Friends on a short notice for my parents for the holiday weekend. The pet sitter, Chrys, was awesome! She updated with pictures and notes that made my parents feel at ease being away, since they had never left the dog with a sitter for a few days. Would recommend Little Friends to anyone!"
October 2021
Anna A.
— GENERAL FAQ'S
Next Generation Pet Care for Your Pet
Have more questions? Check out our full FAQ page.
Are Little Friends and the sitters/walkers insured and bonded?
Little Friends Pet Sitting staff and pet sitters/walkers are all insured and bonded through the Business Insurers of the Carolinas. We have an extensive interview and background check process. All of our sitters/walkers must LOVE animals and have experience in owning them, pet sitting for others, volunteer work with animal rescue groups or have a vocation in pet care such as a vet technician. After a face to face interview, we obtain feedback from their references and/or previous employers as well as obtain a background check to ensure no criminal activity is in their past. Our sitters/walkers are professional, trustworthy, reliable and again, LOVE pets!
How do I get started using Little Friends as my pet sitting service provider?
Please click on the box that says, “Register to Schedule”. From there you will create a profile, that has very detailed and specific questions that you need to answer. From there you will schedule the services that you would like to receive. We receive an email indicating a profile and scheduled services have been completed. We view your profile and hand select a sitter/walker for you based upon your needs, location, and the type of animals that you may have. Little Friends Pet Sitting will then send you a confirmation with the sitting engagement total, your sitter/walker’s name and the dates you are using our services. Within 24 hours of that confirmation, a sitter/walker will contact you and schedule the one-time consultation. At the time of the consultation, please provide the location of your keys or access into your home to the sitter/walker.
What additional charges and fees do you have?
Holiday SurchargeAll visits scheduled on a holiday day will include a $5 holiday surcharge per visit. Our holiday days include the day before, day of, and day after: New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.
Meet & GreetsNew clients will be offered ONE free in-person or phone new client consultation prior to your first scheduled service. Any additional in-person meet & greets will include a $6 fee and phone meet & greets will include a $3 fee.
Late BookingWe understand last minute visit requests come up. However, so that we may have time to locate an available sitter/walker, we ask that all visits requested are scheduled in TTP 48 hours prior to the visit. The extra cost for any service scheduled with less than 48-hour notice is $7.
Cleanup Fee for an Extra Large MessWe know pets may make messes. However, sometimes the mess is extensive. Cleaning up may take additional time and effort during the visit. Most messes will not require the extra work and can easily be managed within the timeframe of the visit. However, if we find the mess is extensive (e.g., the pet has diarrhea or has thrown up in a number of places in the home) a $5 cleanup fee will apply. The fee goes directly to the pet sitter for her/his time and effort.
Emergency Pet TransportPet Taxi Service to Vet – $20 each wayWait time – Charged at a service rate based on time required to wait. (E.g., sitter waits 25 minutes we will charge you the 30 min service rate; sitter waits 15 min, we charge the 20 min service rate, etc.)
Hotel Pet Sitting SurchargeIf you are visiting Charlotte and request a dog walk or pet sit during your stay, we will be glad to process your request and locate an available pet sitter for the time and dates you require. Our company relies on our client’s continued use of our service to help provide a steady revenue and income for our staff. By accepting your request, we may not be able to provide service to a current client. Hotel pet care includes a $15 surcharge per visit.
Key/Fob Pickup and Drop offWe no longer offer a service to keep your keys (Exceptions may apply and we will work with you if you have an exception.). We ask our clients to provide a lockbox or some other home entry method such as key pads on your door or garage if you have them, hide-a-key, etc. Having a key hidden securely onsite ensures our sitters have access to your home without having to meet to exchange keys. When they do have to pick up keys, each time they are requested to visit your home or they have to meet a team mate to exchange the key, this requires extra time and the $4 key/fob pick up & drop off fee ensures they are compensated for their time and effort.
Key MailingIf you have provided a key due to an exception and you request the key be mailed back to you, a $13 postage and handling fee is applied to your account.
Late Payment Fee$10 at the discretion of our Invoicing manager. Payment for services is charged via your credit card on file two days prior to the first visit of your scheduled service. We work with you if there are any issues, however, if payments are consistently late, a late payment fee may be applied.Do you administer medications?
Little Friends Pet Sitting will administer certain medications and will attempt to administer medications as directed but cannot be held responsible for complications that arise as a result. Excessively shy cats with medical problems can be a serious risk. If you have such an animal, this must be thoroughly discussed. Under no circumstances will Little Friends Pet Sitting, LLC service any pet that has any form of contagious illness. This is for the safety of our other customers. Little Friends Pet Sitting, LLC requires that all pets have the necessary vaccinations and immunizations before service begins. If a Little Friends Pet Sitting, LLC pet care provider is bitten or exposed to any disease or aliment received from a clients pet, which has not been properly or currently vaccinated, the client will be responsible for all costs and damages that may incur.
Pet Sitting FAQ's
Do you request that all visits be scheduled on Time To Pet (our online scheduling tool)?
We do encourage all of our clients to access and schedule on Time To Pet. Time To Pet is an online professional scheduling tool that is available for all of our clients. The program is very user-friendly. If you have any questions about this program, please give us a call at 704-340-8102. We will be more than happy to assist you.
Do you offer an incentive for new clients to try your services?
Experience the easiest pet service scheduling system in the greater Charlotte area. New clients can enjoy 20% off their first service request. Enjoy the comfort of a trusted, reliable pet care service with professional dog walking, pet sitting, and more at the touch of a screen!
* Offer can include entire first service booking, up to 10 appointments. Offer can only be used once. Use the code “NewClientPromo” at checkout.What is your cancellation policy?
We try to maximize our pet sitter's/dog walker's time frames to the fullest. With your services added to their schedules, other clients may have been turned down. Any clients canceling their visits with less than 48 hours notice will be charged their normal visit rate for all visits canceled within the next 48 hours. We will credit the payment for the remainder of the canceled visits scheduled outside of the 48 hour range to their Little Friends Pet Sitting Account as a credit. This credit will automatically be applied to your next scheduled service. If you return home early, please notify the office. We will only credit your LFPS account for any visits canceled with more than 48 hours notice.
For Holiday Canceling: If you cancel 7 days or less prior to a holiday date (listed below), you will receive 50% of the payment applied to visits scheduled on those holiday dates as a credit for future use on your Time to Pet account. NO credits will be given for visits that have been started or completed.
2022 Holiday Dates: New Year’s 12/31-1/1, Easter 4/3-4/5, Memorial Day 5/29-5/31, Independence Day 7/2-7/4, Labor Day 9/3-9/5, Thanksgiving 11/24-11/26, Christmas 12/23-12/26.
Clients who need to add, cancel, or change the time of any visits must provide Little Friends with 48 hour or more notice via Time to Pet message or by calling 704-340-8102. This allows us enough time to notify the walker so they may adjust their schedule as well.Is there a late booking fee?
Yes, we do have a late booking fee policy in place. The extra cost for any service scheduled with less than 48-hour notice is $7.
What if I am returning home earlier than expected and do not need all of the visits I had scheduled?
If you’re returning home early and have scheduled visits, please contact the office and your sitter/walker as soon as possible. If you cancel your sits before the 24-hour notice, we will credit the remainder of your sits to your Little Friends Pet Sitting account. See our early returns policy for more details. *FOR HOLIDAY SCHEDULING* If you cancel 7 days or less prior to a major holiday date, we will refund your credit/debit card on file for 50% of the scheduled service. NO refunds/credits will be given once the visits have started.
How do I pay and when do you charge cards?
Payment is due two days prior to the sit start date. For Holiday appointments, payment is DUE SEVEN (7) days prior to the start date. When creating a profile on Time To Pet, you have the option to enter in your credit card information at that time. Please make sure the billing address is correct and service address is correct. Once you have entered your credit card information. We will automatically charge your card two days prior to your start date. You will also be sent an e-mail receipt for acknowledgment of payment. Please contact the office if you have any questions or concerns about entering your credit card information into our secured merchant interface program, which is Bank of America.
Note: Please allow Little Friends to charge your credit card using our processes and timing. Choosing to pay for the service by selecting ‘pay now’ may result in the inability to refund your invoice amount in case of a cancellation.
Make the decision to be worry-free.
Register today and be rewarded with a stress-free trip while you're away.