Terry Richardson and Jon Noyes - Owners
Terry and Jon are true animal lovers. They are parents of 3 dogs and throughout their lives, they have had many other pets including dogs, cats, birds, and fish.
Terry worked in the corporate world for 30+ years. She has implemented many ‘small business’ type functions and enjoys building businesses from the ground up while implementing best practices to ensure efficient and effective core operating elements. The client is ALWAYS the focus of any business she has implemented.
Jon worked in the service industry with major hotels and vacation resorts for 30+ years. He has the ability to put himself in the ‘shoes’ of the client and ensures all of the processes, policies and practices we use at Little Friends has the client as the center of the focus.
In 2009, Terry and Jon needed to find care for her kitty while she and her husband were out of town. Previously the care they used included either friends, neighbors, or boarding. They had exhausted the ‘kindness’ of their friends and neighbors and did not want to board their kitty. They decided to hire a pet sitter. Wow! What a fantastic experience. It clicked! They decided to become pet sitters. And why not start a full-fledged pet sitting and dog walking company? In 2010 they opened Little Friends Pet Sitting.
Terry has a BS degree in Food and Nutrition from East Carolina University and an AA degree in Computer Programming from Pitt Community College. She is a member of Pet Sitters International (PSI). She also has a pet sitter certification from PSIT and the National Associate of Professional Pet Sitters (NAPPS) and a pet first aid certification from both Pet Tech and the Red Cross.
Jon has a BS degree in finance and a Pet Grooming certification from the Animal Behavior College (ABC). He also has a pet first aid certification from the Red Cross.
They enjoy spending time with their pet family, human family and friends.
Terry is a voracious reader of both fiction and non-fiction. She enjoys traveling and WORK! Yep, she loves to work and is always thinking of new and innovative aspects to her pet sitting and dog walking business which will benefit the clients, their pets and the pet sitters and dog walkers who care for them.
Jon loves all things ‘water’. He does a lot of the dog walking for Little Friends and his own three dogs. He is an avid sailor and boater. He also loves spending time working in the yard making things ‘beautiful’ with flowers, trees and plants.
Monique, Operations and Marketing Manager
I have experience caring for animals of all kinds including dogs, cats, horses, goats, exotic birds, pigs, chickens, and snakes. Growing up, I would spend every summer camping with my family all over the Midwest. I am a certified dog groomer, I enjoy volunteering with animal shelters in my free time, and I love making homemade treats for my fur babies!
Kayla, Client Service Representative
Pet Sitter and Dog Walker Staff
Our pet sitters and dog walkers are chosen for their love of and experience with pets. They will be taking care of your pet family and home and insist they follow high standards including these Core Competencies:
ATTENTION TO DETAIL | SENSE OF URGENCY | TIME MANAGEMENT | CRITICAL THINKING | RELIABILITY
TEAMWORK | ACCOUNTABILITY | COMMUNICATION | FLEXIBILITY | TRUSTWORTHINESS | PUNCTUALITY
Schedule Your Dog Walking or Pet Sitting in Charlotte Today!