About us

Pet Sitting & Dog Walking since 2010

At Little Friends, we pride ourselves on providing the highest level of service to our clients and their precious pets. We’ve developed a model that allows Little Friends Pet Sitting & Dog Walking to deliver top-notch service using a top of line online scheduling application, experienced Client Service Representatives and trained awesome pet sitters and dog walkers. We work hard to ensure that all of our team members are not only animal lovers, but service-oriented, trustworthy, reliable, and hardworking as well.

CEO/Owner

Terry Richardson and Jon Noyes - Owners

Terry and Jon are true animal lovers. They are parents of 3 dogs and throughout their lives, they have had many other pets including dogs, cats, birds, and fish.

Terry worked in the corporate world for 30+ years. She has implemented many ‘small business’ type functions and enjoys building businesses from the ground up while implementing best practices to ensure efficient and effective core operating elements. The client is ALWAYS the focus of any business she has implemented.

Jon worked in the service industry with major hotels and vacation resorts for 30+ years. He has the ability to put himself in the ‘shoes’ of the client and ensures all of the processes, policies and practices we use at Little Friends has the client as the center of the focus.

In 2009, Terry and Jon needed to find care for her kitty while she and her husband were out of town. Previously the care they used included either friends, neighbors, or boarding. They had exhausted the ‘kindness’ of their friends and neighbors and did not want to board their kitty. They decided to hire a pet sitter. Wow! What a fantastic experience. It clicked! They decided to become pet sitters. And why not start a full-fledged pet sitting and dog walking company? In 2010 they opened Little Friends Pet Sitting.

Terry has a BS degree in Food and Nutrition from East Carolina University and an AA degree in Computer Programming from Pitt Community College. She is a member of Pet Sitters International (PSI). She also has a pet sitter certification from PSIT and the National Associate of Professional Pet Sitters (NAPPS) and a pet first aid certification from both Pet Tech and the Red Cross.

Jon has a BS degree in finance and a Pet Grooming certification from the Animal Behavior College (ABC). He also has a pet first aid certification from the Red Cross.

They enjoy spending time with their pet family, human family and friends.

Terry is a voracious reader of both fiction and non-fiction. She enjoys traveling and WORK! Yep, she loves to work and is always thinking of new and innovative aspects to her pet sitting and dog walking business which will benefit the clients, their pets and the pet sitters and dog walkers who care for them.

Jon loves all things ‘water’. He does a lot of the dog walking for Little Friends and his own three dogs. He is an avid sailor and boater. He also loves spending time working in the yard making things ‘beautiful’ with flowers, trees and plants.

Management Team

Lexxi, Operations Manager & Client Service Representative

Hey there! My name is Lexxi and I have been with Little Friends since September 2018. I have lived in Charlotte for almost 7 years now – was originally born in Los Angeles, CA but have lived in 5 states. I have three rescue cats: Oscar, Oly, and Ohana, and a Bearded Dragon named Mr. T. I grew up with dogs, cats, horses, goats, donkeys, birds, and rodents. I’ve had my horse for 16 years, along with two others for many years as well. My biggest passion in life has always been animals. I was a veterinary assistant for a small & large animal hospital and was fully trained as a receptionist. Ended up stepping back from it as I could not handle the sad parts that come with the job. I hope to one day have my own business involving animal care of some sort!

Monique, Client Service Representative

Hello! My name is Monique and I’ve been with Little Friends since January 2019. I have two adorable Chihuahua mixes (Beans & Blu) and a Persian kitty (Sterling). My family is originally from Los Angeles, California but I’ve spent most of my life in Columbus, Ohio (Go Bucks!).

I have experience caring for animals of all kinds including dogs, cats, horses, goats, exotic birds, pigs, chickens, and snakes. Growing up, I would spend every summer camping with my family all over the Midwest. I am a certified dog groomer, I enjoy volunteering with animal shelters in my free time, and I love making homemade treats for my fur babies!

Tymisha, Client Service Representative

I graduated a year early from high school, used to be in a bowling league, and went to school to be a veterinary assistant.  I live in Charlotte with my roomie and her two Lab mix dogs, Rugger & Gilbert. In my spare time I like to explore new areas of Charlotte, go to concerts, bowling, hiking and sing karaoke in my room. I dream of one day having a furry friend companion of my own and a nice big yard for them to play in!

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